Cancellation and Refund Policy

Last updated on 12-03-2024 17:15:05

At MITTALTIGER ENTERPRISES d/b/a RIAFIN PLANNING NETWORK (RFPN), we value our customers and aim to provide the best service possible. We understand that sometimes circumstances may require cancellation of services. Hence, we have developed a cancellation policy to address such situations:

• Cancellation Window: Cancellation requests will be considered only if submitted immediately after the service order placement. Once the leads generation process has commenced, cancellation requests may not be accommodated.

• Non-Refundable Services: Please note that services rendered, including leads generation, are non-refundable. We do not offer refunds for services already initiated or completed.

• Quality Concerns: If you encounter any issues regarding the quality or relevance of the leads provided, please reach out to our Customer Support team immediately. We will investigate the matter promptly and take appropriate action to address your concerns.

• Reporting Damages or Defects: In the unlikely event that you receive leads that do not meet your expectations or are found to be inaccurate or incomplete, please report the issue to our Customer Support team within 15 days. We will review the matter and work to rectify any discrepancies.

• Manufacturer's Warranty: Our services do not come with a manufacturer's warranty, as we do not sell physical products. Any issues related to the leads generated should be directed to our Customer Support team for resolution.

• Refund Processing: Refunds are not applicable to our leads generation services. Any approved refunds, if applicable under exceptional circumstances, will be processed within 3 months from the date of approval.

This cancellation policy is subject to change without prior notice. It is your responsibility to review this policy periodically to stay informed of any updates.

For any questions or concerns regarding our cancellation policy or to initiate a cancellation request, please contact our Customer Support team at support@riafin.com.